Breaking News! "The Government’s aim is therefore to make the UK the best country in the world for general aviation."

The hard work is paying off! On Wednesday 6th November 2013 it was announced to parliament that the CAA would make radical changes to the way it operates and would create a new General Aviation specialist unit -

The CAA does not have a complaints department, we think that one is essential...

Pilots, aviation enthusiasts, engineers, training organisations, airfield operators and just about anyone who has ever had to deal with the CAA has at some point suffered from ineptitude, bureaucracy and lack of customer service. The CAA does not have a complaints department, they have no procedure for dealing with complaints and they do not even have a method of dealing with 'customer suggestions' so we decided to help them.

What do we want to achieve?

Our objective is to raise awareness in General Aviation that things cannot go on the way they have been going on for some time.
We have all gotten used to the way things are, or have been forced to accept the way things are and no alternatives have been available. The reality of a modern free society is that changes can be made on a large scale and that people’s views do count. Even in the most under developed parts of the world people have the right to ask organisations to be transparent, accountable and impartial.
If you believe that you have a right to those qualities then please support our objectives.

Our objectives

To set up an independent overseeing body that will hold the CAA accountable, ensure transparency and impartiality. This body should be independent of the CAA as most senior people who are employed by the CAA are recruited from industry or the military so an element of the ‘old boy network’ would otherwise be inevitable.

Transparency = 'Transparency is operating in such a way that it is easy for others to see what actions are performed.'

Accountability = 'The acknowledgement and assumption of responsibility for actions, products, decisions and policies.'

Impartiality = 'A principle of justice holding that decisions should be based on objective criteria, rather than on the basis of bias, prejudice, or preferring the benefit to one person over another for improper reasons.'

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